9995bd Privacy Policy

9995bd ("we", "us", "our") is committed to protecting the privacy and security of every individual who interacts with our platform at https://9995bd.vip. This Privacy Policy describes, in clear and precise terms, how we collect personal data from players and visitors, the purposes for which that data is processed, the parties with whom it may be shared, and the measures we take to keep it secure.

By registering an account, making a deposit, or simply browsing the 9995bd platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not consent, you must not use the platform and should contact [email protected] to request account closure.

This Privacy Policy forms an integral part of the 9995bd Terms & Conditions and should be read alongside them. In the event of any conflict between this policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail with respect to data processing practices.

We may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we provide. The version number and effective date at the top of this page will always reflect the current iteration. We encourage you to review this policy whenever you visit the platform.

9995bd collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of our platform. The categories of personal data we may collect include:

• Identity data: full legal name, date of birth, gender, and a copy of a government-issued identity document (National ID, passport, or driving licence) when account verification is required.
• Contact data: mobile phone number, email address, and residential address including city, district, and postal code within Bangladesh.
• Financial data: bKash, Nagad, Rocket, or Upay mobile wallet numbers; Visa/Mastercard card details (card type and last four digits only — we do not store full card numbers); transaction history including deposit and withdrawal amounts in BDT (৳).
• Account data: username, encrypted password, account registration date, login history, session duration, and account preference settings.
• Gaming data: game history, wager amounts, win/loss records, bonus usage, and responsible gaming tool selections such as deposit limits or self-exclusion periods.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, referring URL, and pages visited within the platform.
• Communications data: records of your correspondence with our support team, including email exchanges, chat transcripts, and any attachments you submit as part of a query or dispute.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, or health information unless you voluntarily disclose such information in the context of a responsible gaming support request, in which case it is used solely to provide that support.

9995bd collects personal data through the following channels:

• Direct interactions: data you provide when creating an account, completing identity verification, making deposits or withdrawals, contacting support, or responding to surveys and promotions.
• Automated technologies: as you interact with our platform, we automatically collect technical data using cookies, server logs, and similar tracking technologies. See Section 8 for full details of our cookie practices.
• Third-party payment providers: when you transact via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, those providers confirm transaction status and associated account references to us. We receive only the information necessary to credit or debit your 9995bd account correctly.
• Identity verification services: we may use third-party identity verification partners to confirm the authenticity of documents you submit during the KYC (Know Your Customer) process. These partners return a verification result to us; they do not retain your document data beyond the period required for the verification.
• Fraud prevention agencies: to protect the platform and its players, we may receive data signals from fraud prevention and anti-money-laundering screening services.

We use the personal data we hold about you for the following specific purposes:

• Account management: to create, maintain, and secure your 9995bd account; to verify your identity and age (21+ requirement); and to process password resets and account updates.
• Service delivery: to process deposits and withdrawals in BDT, credit winnings, apply bonuses, and provide access to games including live casino, slots, crash games, and cricket betting markets.
• Customer support: to investigate and resolve queries, complaints, and disputes submitted by you or relating to your account.
• Responsible gaming: to monitor account activity for indicators of problem gambling; to enforce deposit limits, cooling-off periods, and self-exclusion requests; and to comply with our duty-of-care obligations to players.
• Legal and regulatory compliance: to fulfil anti-money-laundering (AML) and Know Your Customer (KYC) obligations; to retain financial records for the periods required by applicable law; and to respond to lawful requests from competent authorities.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, account takeovers, multi-accounting, and other prohibited activities.
• Platform improvement: to analyse aggregated, anonymised usage patterns that help us improve game selection, site performance, and user experience. Individual player data is not used for this purpose without anonymisation.
• Marketing communications: to send you promotional offers, bonus notifications, and seasonal campaigns (such as Eid specials or BPL cricket promotions) where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].

9995bd may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to confidentiality obligations:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for the data they process.
• Identity and age verification partners — to confirm that you meet the 21+ eligibility requirement and that the identity documents you submit are genuine.
• Fraud prevention and AML screening services — to cross-check your account activity against known fraud and money-laundering patterns. These services return a risk signal; they do not receive your full account history.
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi, and similar) — limited technical identifiers are shared with game providers to authenticate your game session. No financial balance data is shared beyond what is necessary to load the game.
• IT infrastructure and hosting providers — our platform is hosted on cloud infrastructure. Data processed on these servers is subject to contractual data protection obligations imposed by 9995bd.
• Law enforcement and regulatory bodies — we will disclose personal data when required to do so by a valid legal process, court order, or lawful request from a competent authority. We will notify you of such a request unless legally prohibited from doing so.

We do not share your personal data with advertising networks, data brokers, or unaffiliated marketing companies. We do not share data with social media platforms for targeting purposes.

Please note that some rights are subject to limitations. For example, we cannot delete financial transaction records that we are legally required to retain for AML compliance purposes. Where we are unable to fulfil a request in full, we will explain the reason clearly.

The 9995bd platform uses cookies and similar technologies (such as local storage and session tokens) to operate core site functionality and improve your experience. A cookie is a small text file placed on your device when you visit the platform.

We use the following categories of cookies:

• Strictly necessary cookies: required for the platform to function. These include session authentication tokens that keep you logged in, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking the service.
• Functional cookies: remember your preferences such as language selection and last-used payment method to make future visits more convenient.
• Analytics cookies: collect anonymised, aggregated data about how players navigate the platform — for example, which game categories are most visited and how long sessions typically last. This data informs platform improvements and is never linked back to individual player identities.
• Security cookies: support fraud detection systems by recording technical identifiers associated with your current session. These cookies do not track your behaviour across third-party websites.

9995bd does not use third-party advertising cookies or retargeting pixels. You may manage cookies through your browser settings, though disabling strictly necessary cookies will impair your ability to use the platform. Continued use of the platform following your acceptance of this policy constitutes consent to our use of cookies as described above.

9995bd implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.2 / TLS 1.3 encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including identity document copies and payment references.
• Bcrypt hashing for all account passwords. We do not store plaintext passwords at any point.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their job function.
• Regular security assessments and penetration testing of the platform infrastructure.
• Automated anomaly detection systems that flag unusual login attempts and transaction patterns for manual review.

While we take every reasonable precaution, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify affected players promptly and take all reasonable steps to mitigate the impact.

You also have an important role to play in keeping your account secure. Use a strong, unique password for your 9995bd account, do not share your credentials with anyone, and contact [email protected] immediately if you suspect your account has been compromised.

The 9995bd platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. During the registration process, players are required to confirm their age, and 9995bd reserves the right to request documentary proof of age at any time.

If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings or balances in such an account will be forfeited. If you are a parent or guardian and believe your child has registered on our platform, please contact us at [email protected] without delay.

9995bd reserves the right to revise this Privacy Policy at any time. When we make material changes, we will update the version number and effective date at the top of this page. For significant changes that affect how we use your data, we will endeavour to provide notice via the platform or by email to your registered address before the change takes effect.

Your continued use of the 9995bd platform after any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised terms, you must cease using the platform and may request account closure by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 9995bd holds about you, please contact our support team:

• Email: [email protected]
• Availability: 24 hours a day, 7 days a week
• Response time: We aim to acknowledge all data enquiries within 72 hours and provide a full response within 30 calendar days.
• Language: English

Please include your registered account username and a clear description of your request when contacting us. This will help us locate your records quickly and respond efficiently.